How do I transfer a call?
When a call is accepted there will be a Trans key visible at the bottom of the display screen, press this feature and dial the extension you wish to transfer to. When the extension answers the transfer key will change to connect, at that point identify your self and indicate you are transferring a call and press connect. To "hot drop" a call into someone's voice mail press Trans, dial 1806, then the user's extension and then press Connect. We use the Nortel Meridian M3902 (single line) and the M3904 (multi line) phones. You may access the phone user manual here. NOTE: Some features are may not be available on Valencia's system. Some quick tips:
Ring Again: When you dial a number and receive a busy tone or no answer. The Ring Again feature lets you know when the person you dialed is available or has used their telephone